Last Updated: 24/02/2025

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Welcome to Throwdown Media LLP (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and the purchase of event tickets. By accessing or using our website, you agree to these Terms. If you do not agree, do not use our website.

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1. Ticket Purchase & Usage

1.1. All ticket sales are final. No refunds, exchanges, or cancellations are permitted unless otherwise stated.
1.2. Tickets are only valid for the specified event, date, and time.
1.3. The Company is not responsible for lost, stolen, or damaged tickets.
1.4. Entry to an event is subject to the event organizer’s rules, including age restrictions, security screenings, and other terms. Failure to comply may result in denied entry without a refund.

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2. Anti-Fraud & Payment Security

2.1. We reserve the right to cancel any ticket orders suspected of fraud, unauthorized payment, or breach of these Terms.
2.2. If fraudulent activity is detected, your account may be suspended or banned from future purchases.
2.3. Chargebacks and disputes for valid transactions may result in account termination.

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3. Scalping & Unauthorized Reselling

3.1. Tickets purchased through our platform are for personal use only and may not be resold at a higher price.
3.2. Any unauthorized resale, scalping, or use of bots to purchase tickets is strictly prohibited.
3.3. We reserve the right to cancel or void any tickets that have been resold or transferred in violation of these Terms.
3.4. We may ban users found engaging in ticket scalping or unauthorized reselling from future purchases.
 

4. Event Changes & Cancellations

4.1. The Company is not responsible for event changes, postponements, or cancellations made by the event organizer.
4.2. If an event is canceled, we will notify ticket holders of refund or rescheduling policies as determined by the organizer.
4.3. Any applicable refund policies will be communicated via the event page or email.

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5. User Conduct

5.1. You agree to use the website lawfully and ethically.
5.2. You may not attempt to hack, manipulate, or disrupt our ticketing system.
5.3. Any violation of these Terms may result in account suspension or legal action.

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6. Limitation of Liability

6.1. The Company is not liable for any personal injury, property damage, or other loss incurred before, during, or after an event.
6.2. We are not responsible for any losses resulting from the unauthorized use of your account or ticket purchases.
6.3. The Company is not responsible for third-party payment processors, internet service failures, or technical errors that may affect ticket purchases.

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7. Modifications to Terms

7.1. We may update these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
7.2. It is your responsibility to review these Terms periodically.

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8. Governing Law & Dispute Resolution

8.1. These Terms are governed by the laws of [Insert Jurisdiction].
8.2. Any disputes shall be resolved through arbitration or in the courts of [Insert Jurisdiction].

For any questions, please contact us at [Insert Contact Email].

By purchasing tickets through our website, you acknowledge and agree to these Terms.